MedSpa in Winston-Salem

I have been going here for about a year, visiting both locations. Marisa is one of a kind. There is a reason why she is so successful. She is so personable, kind, thorough, and answers any question you might have. She does all this while being patient and imparting genuine education, not pushy sales tactics, to her clients. She just speaks from results and what works for her and that is much appreciated. Her eye for the correct amount of Botox and filler is spot on. You can feel assured you are in good hands and will come out looking great! I have had other services such as hydra facials from Cherise and she is wonderful too. Lastly, the staff are always great at checkout and are very helpful with Allē.
Do yourself a favor and book an appointment, you won’t regret it!!!

I always said I’d grow old gracefully. I meant it, too—no interventions, no enhancements, just time doing its thing. But life has a way of softening those declarations, and I found myself seeking a little help. Enter Marissa at Restoration MedSpa, who didn’t just offer treatments—she offered trust, guidance, and a kind of care that’s become rare in today’s medical field. From the moment you walk into her office, there’s a sense of calm and cohesion. The space is modern and clean, with a quiet elegance that reflects the professionalism of her entire team. You’re greeted with warm hellos, a genuine smile, and even a beverage while you wait—small touches that make a big difference. Marissa herself may be petite in stature, but don’t let that fool you. Her presence fills the room with confidence and warmth. When she walks in, she gracefully takes charge—not with bravado, but with knowledge and kindness. She takes the time to explain every product, every technique, and every option, making sure you feel informed and empowered. That kind of attentiveness is something I’ve missed in the medical world, and it’s why I trust her completely. Her medical staff mirrors her energy: friendly, knowledgeable, and always ready to assist with a big smile. There’s a sense of unity in her team, a shared commitment to excellence that’s both comforting and impressive. Marissa has helped me slip into age with grace—not by erasing time, but by listening to the path I wanted to take and offering gentle guidance. She’s even helped me correct/hide a few youthful mistakes along the way, with treatments that are current, trustworthy, and tailored to me. Restoration MedSpa isn’t just a place for aesthetic care—it’s a place where you’re seen, heard, and treated with respect. And Marissa? She’s the kind of practitioner who reminds you that growing older doesn’t mean fading away—it means evolving, with a little help from someone who truly understands.

I started going to Restoration Medspa August 2023. I came in crying because of how bad my eczema was. The eczema had left my face with scars and looking much older than I am. Ashley and Rose took the time to listen to my concerns and made me feel so comfortable. Ashley and Rose spoke with other employees and as a team they came up with a treatment plan that included laser spot treatments as well as different types of facials specifically catered to my needs. Rose did a basic facial on that first visit to see how my skin would react and recommend some skin care for me to use at home. My facial was very relaxing and while I was in there, Rose continue to ask me questions about my condition to get further clarification. Ashely scheduled a laser visit for me within the week. Fast forward to April 2024. My skin is unrecognizable. While I have started a new eczema treatment that doesn’t really work on my face, what is the most shocking is how young I look. When I tell people that I am going to be 40 or that I have a 17 year-old daughter they just laugh and say there’s no possible way. I no longer have pores that are visible. My complexion is smooth has very few wrinkles. The majority of the scarring is gone. The laser treatments that Ashley has given me has completely given me my confidence back. What I really love about Ashley is that while I am in the office visit with her, she will give me honest advice about Botox and Cool Sculpt and other services that they offer in the spa. After seeing Ashley for almost a year, I trust her opinion. Thank you Ashley. I never feel any pressure to make purchases while I am there, but yet I feel like all of the staff gives me honest advice and allows me to make my own decisions. They have even told me that certain things are not going to be the best treatment option for me and I respect that so much. A lot of people will sell you anything just to make money but I feel like they truly put my health concerns first and foremost. Rose is no longer there and Charisse is now doing my facials. Charisse is absolutely amazing. Charisse has done HydraFacials, and Oxygen Facials on me. She has the order of the facials down to a science to get me the best benefits. I have also done Dermaplaning with Charisse to get rid of facial hair and eyebrow shaping. Charisse also gives me advice on at home care and I feel like that has made a world of difference for me as well. I recently had my first chemical peel, which Charisse suggested to do directly after getting the laser spot treatment. When I went to work that weekend, my manager stopped me and asked me why my face was glowing the way that it was. My manager said she has never seen my skin look so good and she knew the struggle that I have with my complexion and skin. For the first time in my entire life, I have been taking pictures and videos without any kind of filter. While this may not seem like a big deal to some people for me , it is. I have never been confident in my own skin. I met with Marisa spoke with me about some of my concerns, including wrinkles, I decided to go with some injections in my masseters and a little under the eyes. Marisa started small with my jaw Botox and was honest that I may need more but didn’t want to charge me for more until she saw the results. I could tell a little difference in my jaws before my complementary three week check up. However my under eyes look well rested and full. The skin didn’t look as wrinkled and I just looked younger and bright eyed. After getting another round of Botox in my jaws, I have nothing there. My jaws are smooth and have no bulges. My cheekbones look so full and I am convinced it is due to my jaws being slimmer. I haven’t even been back for my three week check up yet. I appreciate these ladies so much for making me feel beautiful on the outside. The entire staff at Restoration Medspa has went above and beyond to give me back something that has been missing for so long. Thank you!